We offer a 30-day, no questions asked refund policy for MockCity Pro, our premium plan. To be eligible for a refund, the following conditions must be met:
To request a refund for MockCity Pro, please contact our support team at [email protected]. We may require additional details to verify your purchase and process the refund.
We understand that circumstances may change, and you may decide that MockCity Pro does not meet your needs. Therefore, we provide a no questions asked refund policy within the specified refund period. Whether you encountered technical difficulties or simply changed your mind, we respect your decision and will process the refund promptly.
If you are eligible for a refund according to this policy, we will refund the full amount you paid for the MockCity Pro plan. Please note that any additional charges, such as taxes or transaction fees, may not be refundable.
Refunds will be issued using the original payment method used for the purchase. It may take several business days for the refunded amount to appear in your account, depending on your financial institution's processing times.
Upon processing the refund for MockCity Pro, your access to the premium features provided by MockCity Pro will be terminated. You will revert to the free version of MockCity, with access only to the features available in the free plan.
We reserve the right to modify or update this Refund Policy at any time. Any changes will be effective upon posting the revised policy on our website or notifying you by email or other means of communication.
If you have any questions or concerns regarding this Refund Policy or our refund process, please contact us at [email protected]. We will be happy to assist you.
This refund policy outlines the terms and conditions under which refunds are granted for purchases related to the MockCity API.
All purchases and subscription plans made on the MockCity API platform are non-refundable. Once a purchase or subscription plan has been processed and payment has been received, no refunds will be issued.
MockCity may, at its sole discretion, make exceptions to this refund policy in the following circumstances:
If you have purchased credits for the MockCity API, you may be eligible for a refund of those unused credits. Refunds for unused credits are subject to the following conditions:
If you have any questions or concerns regarding our refund policy, please feel free to contact our support team:
Email: [email protected]